Shipping and Terms & Conditions of sales:

Payment Terms: Goodwin Mfg. Inc. accepts MasterCard and Visa for payment.

Freight Policy:  All freight charges are F.O.B. Trinity, NC, unless specified. (Title of goods transfers to purchaser when shipment leaves our dock).  All orders will be shipped via best carrier available at time of shipment. Upgrade shipments (Next Day Air, Second Day Air, etc.) are available options during checkout.

Freight Claims:  All shipments should be carefully inspected for damage upon receipt.  Any carton damage should be noted on the freight bill or delivery receipt.  Concealed damage requires immediate inspection by carrier within 15 days from receipt of goods.  Goodwin Mfg. Inc. cannot file a freight claim on behalf of its customers.

Returning Merchandise: Arrangements must be made in writing prior to the return of any merchandise.  Please call customer service at (336)-476-4147 for further information. Unauthorized returns will not be accepted and Goodwin Mfg. Inc. will not be responsible for any resulting charges incurred.

Return Policy:
Return with reorder: 100% ($25.00 Repackaging Charge)
Merchandise less than six months: 75% ($25.00 Repackaging Charge)
Merchandise greater than six months, less than one year: 50%   ($25.00 Repackaging Charge)
Goods greater than one year: No credit allowed
Merchandised returned that is unsuitable for resale: No credit allowed
Goodwin Mfg. Inc. error in processing can be returned at no charge

Goodwin Mfg. Inc. is dedicated to providing you and your customer with high quality products.  In doing so, we reserve the right to improve or modify designs with new materials and or manufacturing techniques without prior written notice.